Specialties: Travel Styles: Business Groups Sun/Beach Travel Destinations: Mexico Europe North America

Bio:

I am a passionate and experienced Independent Travel Manager at TierOne Travel, consistently ranked as a Top 10 Canadian Agency by Ensemble Travel Group, year after year. With over 30 years of experience in the travel industry, specializing in corporate travel, corporate incentives, sport groups, personal vacations, and family reunions.

Prior to working as an Independent Travel Manager, I managed travel agencies in both Vancouver and Calgary focusing on corporate, vacation and group sales. I have also produced large, successful conference events, working with more than 1100 people requiring inbound travel from around the world.

I have earned the top agent award for TierOne Travel Westjet Sales for the past 3 years and have also received my Air Canada Expert status. Along with these two airlines, I am also an AMResort and RIU Resort Specialist.

Some of my favourite destinations I have traveled to most recently, include Hawaii, Mexico, Israel, Japan, Southern California and my favourite London.

I take great care in understanding corporations’ requirements for their travel needs. I pride myself on providing great customer service.

Testimonials:

"Over the last three years, Monica Hillis, as our travel agent, has contributed immensely to the success of the National Sport Academy travel. We have moved large numbers of student athletes to various locations in North America and Monica has guided us in our travels. Whether it is flights, ground transportation or hotels, Monica has a wealth of knowledge and experience that has allowed us to be prepared for each trip. The friendly service, professionalism and sense of humour during stressful times makes for a positive experience. Regardless of the situation it is always comforting to know the National Sport Academy has someone with Monica’s knowledge and experience planning and looking out for our interests so we can have an enjoyable and successful trip. In the next few months, we will be planning our travel for 2026 – 2027 and once again looking forward to working with Monica."
- Roger Wolfe, National Sport Academy

"We’ve partnered with Monica at Tier One Travel for over 10 years, and she is truly the best in the business. Managing flights, cars, and hotels for eight different teams is a massive undertaking, yet Monica consistently secures the best deals with an incredibly fast turnaround.

Her communication is always prompt, and she handles last-minute changes with urgency. We couldn’t manage our logistics without Monica!"
- Jeff Duda
Dawgs Academy Pitching Coordinator | Dawgs Social Media Manager
Washington Nationals Associate Scout

Awards & Accolades:

Disney College of Knowledge
AM Resorts Master Agent
RIU Specialist