"This team - specifically Susan Melin and Tracy Mcginnis - is nothing short of travel rockstars and deserves a massive shout-out. AC canceled my boss’ flight from Pittsburgh to Toronto where he was scheduled to take the connecting flight home to YYC. They rescheduled him through Houston but no connecting flight home AND didn’t cancel the flight from Toronto to Calgary. I called Susan in a panic (at night when she wasn’t supposed to be working) and she dropped everything to help us out. I can NOT thank you enough. Tracy did the exact same thing for me personally a few years ago when I was stuck in Vancouver trying to get to Singapore to catch a departing cruise. They go above and beyond and I am forever grateful. It’s tough being stranded somewhere not knowing how to get home or to your destination but knowing they have your back is comforting."

"Working with Monica has been such a pleasure. She has gone above and beyond. I highly recommend Tier One for all your travel needs."

"Beth Beier has been working with our company for over 20 years! Our yearly corporate group travel for incentive trips and conferences is a few times a year with approximately 100 attendees, in a multitude of different locations internationally. If you are looking for vacation packages, she will do her research to give you fair pricing and a fantastic location. If you are looking for an oversees destination, where packages are not usually offered, she will work with you to ensure every single item on the checklist is not forgotten. She works diligently with our company, and with her years of experience, has close contacts nearly anywhere you would like to go. We always get treated extra special! Beth is my go-to for corporate travel each and every year. She does not disappoint. I highly recommend her for your business incentive trip and convention endeavors."

"We booked our trip through Sharon for a wedding we were attending in Mexico. We had experienced a flight delay which caused us to miss our connecting flight to our destination. Westjet was not helpful in assisting us in getting better flights to our destination. We contacted Sharon and she did not stop working until our situation was reconciled. She was able to secure us better flights, booked us an additional day for our trip, and rearranged our flights with no extra cost to us. it was because of Sharon we were able to enjoy the remainder of our trip stress-free. By the time we had landed at our destination, we had information on extending our stay, updated shuttle/transport information, and that she was working on rearranging flights. I have never used a travel agent before and quite honestly didn't understand the value of using one, but having someone go to bat for you in a stressful situation is priceless. I don't think I'll book a resort vacation again without a travel agent now. She worked so diligently to ensure we could have a seamless trip, and I owe the enjoyment of the rest of our trip to her. THANK YOU!"

"Anita is a fantastic travel agent. We've used her to book everything from local trips to complex multi-hotel trips overseas and she has consistently gone well above and beyond with ensuring our transfers, hotel stays and excursions are perfect. She comes with a wealth of knowledge, particularly of the Caribbean, so she not only provides a host of very helpful recommendations very carefully tailored to exactly what you're looking for, she almost seems to have a "crystal ball" and can foresee areas of potential problems and how to avoid them (i.e. using Club Mobay in Jamaica). She is personable, extremely responsive, and beyond helpful. I would use her again in a heartbeat for absolutely any destination. Thank you Anita for working hard to make our vacations perfect :)"

"My husband and I had the most amazing honeymoon to Costa Rica and it was made possible thanks to Tara. We were working with a specific budget and had numerous factors that made it difficult for us to plan but Tara was able to take our vision and make our dream trip a reality. She took off so much stress from our shoulders and allowed us to sit back and enjoy ourselves. Any questions or concerns that we had she was quick to respond and assist us. We feel so thankful to her because without her our trip wouldn't have been able to come together with so much ease as it did. We highly recommend her because not only is she knowledgeable and passionate about travel but she truly cares about her clients and goes above and beyond. Take the stress out of planning and book your next trip with her! She's the best!"

"Warren is simply amazing and he goes above and beyond!!! I wish I knew him a long time ago and I could’ve avoided a lot of other travel mishaps!! If you ever have any questions about traveling or any concerns, Warren is definitely the guy that you should go to because he knows everything about anything and he really knows how to take care of you!! He genuinely cares and that is very rare to find in any kind of business, let alone, a travel agency! I promise you will be in good hands if you go with Warren!! He has helped me through every step of the way on my trip!! He cross-referenced and double-checked everything for me and sent me info on what I needed to do! Anytime I had any questions he was always there to be able to answer all of them! I never got an “I’m not sure” or “you will need to find out on your own”. No, he always had answers to everything I needed help with! And if he didn’t know, he would research it and come back to me with an answer!! Absolutely amazing!! He even checked in on me just to make sure that all my flights were good to go and also notified me when my flight was canceled on my way back and he helped me pre-book it before I was even able to get a chance to get back to him because there were no other flights afterward for another week!! Honestly, he was with me through every leg of the trip!! I never felt scared, unsafe or worried!! I have never had any other service like this ever in my life!! If you ever need to book a trip, definitely go with Warren!! You’ll never be disappointed! Thank you so much, Warren for everything and I will come back to you for all my other trips!"

"My husband and I used Gloria N to help us plan our honeymoon to Italy & Greece summer of 2019. She was referred to us and we were so appreciative. Gloria was fantastic. She booked us the most beautiful hotels - ones we wouldn’t have based on a picture but wow - they had the most amazing staff, pools, breakfast & location. She really knew what to suggest. She was very quick to respond, as we ran into travel delays with luggage lost, late ferries, etc she was prompt with a solution and alternate route to keep us on track. I feel awful it’s taken me this long to give this review…. But now I sit back and dream of our last trip and how she was such a crucial part of why it flowed so well. Gloria huge THANK YOU 🙂 "

"Many thanks for helping, when the airline could not, with the questions we had about our pending travels to Europe. Special recognition to Angela who went the extra mile for us!"

"Laurielee is fantastic to deal with. Responds right away and is very knowledgeable. Thanks for helping us book our family vacation!"